Customer Service Handover Executive

Ref:BW/2024/04/011

Our Client – A Property Development Company is looking to hire an Arabic lady for the position of Customer Service Handover Executive.

The ideal Candidate must have:

• Presentable Personality
• Excellent Communication Skills
• Experience in Real Estate
• Customer service Experience in handover of the project

Job Role:

• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Addressing customers queries in person and determining their needs.
• Up to date knowledge of the company’s property portfolio, policy and procedures; so that you can answer questions.
• Preparing Booking Form, Agency agreement….
• Communicating the clients for documentation, contracts, assisting them in signing contracts and clarifying client queries
• Scheduling the property visit for the clients.
• Arranging and accompanying clients to view/inspect the property.
• Generating inspection report and communicating to concerned department and follow up Scheduling and arranging for the Move in of the clients.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Maintain and develop relationships with clients by providing support, information and guidance.

Salary – AED 7000 – 8000 + Self-Medical Insurance + Annual Air ticket +30 calendar days of Annual Leave

Interested Candidates kindly send your Resume to technical@buildwellhrs.com