Customer Service Handover Executive

Full Time
Dubai
Posted 7 months ago

Ref:BW/2024/04/011

Our Client – A Property Development Company is looking to hire an Arabic lady for the position of Customer Service Handover Executive.

The ideal Candidate must have:

  • Presentable Personality
  • Excellent Communication Skills
  • Experience in Real Estate
  • Customer service Experience in handover of the project

Job Role:

  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Addressing customers queries in person and determining their needs.
  • Up to date knowledge of the company’s property portfolio, policy and procedures; so that you can answer questions.
  • Preparing Booking Form, Agency agreement….
  • Communicating the clients for documentation, contracts, assisting them in signing contracts and clarifying client queries
  • Scheduling the property visit for the clients.
  • Arranging and accompanying clients to view/inspect the property.
  • Generating inspection report and communicating to concerned department and follow up Scheduling and arranging for the Move in of the clients.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintain and develop relationships with clients by providing support, information and guidance.

Salary – AED 7000 – 8000 + Self-Medical Insurance + Annual Air ticket +30 calendar days of Annual Leave

Interested Candidates kindly send your Resume to technical@buildwellhrs.com

Job Features

Job Category

REAL ESTATE

Email

technical@buildwellhrs.com

Salary

AED 7,000 - 8,000 + Benefits

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