Ref: BW/2026/10/065
Insurance Claims Manager, Non-Motor & Motor
Job Location – Dubai
Salary – Excellent salary package
Job Summary:
Lead and manage Motor and Non-Motor Claims operations, ensuring timely and fair claims assessment and settlement, cost control, regulatory compliance, and efficient claims management in line with company policies and CBUAE requirements.
Key Responsibilities:
- Oversee Motor and Non-Motor claims assessment, investigation, approval, and settlement.
- Manage complex and high-value claims, claims reserves, fraud investigations, recoveries, and disputes.
- Ensure compliance with UAE insurance regulations, CBUAE requirements, and internal claims procedures.
- Monitor claims costs, loss ratios, turnaround times, and departmental KPIs.
- Manage relationships with brokers, garages, loss adjusters, surveyors, lawyers, and reinsurers.
- Lead, direct, and develop the claims team of 7-8 members and report claims performance to Senior Management. Oversee the performance and deliverables of all team members.
- Liaise with CB UAE as and when it is required.
Qualifications and Experience:
- Graduate or postgraduate degree; professional insurance qualifications such as ACII or FIII is mandatory.
- Minimum 15-20 years of general insurance claims experience, including at least 5 years in a managerial role in a reputed Insurance company in UAE
- Strong technical knowledge of Motor and Non-Motor claims and CB UAE insurance regulations.
- Excellent team management, leadership, analytical, negotiation, and decision-making skills.
Reporting to: Head of Technical and/or General Manager.
📩 Interested candidates who meet the above criteria are invited to share their updated CV to sales@buildwellhrs.com